I. About Cathay Hospitality Management II. Management & Advisory Services III. Our Sustainability Journey
Brand

I. About Cathay Hospitality Management

Who is Cathay Hospitality Management?

Cathay Hospitality Management is a subsidiary of Cathay Real Estate (2501.TW), part of the Lin Yuan Group. Leveraging a powerful cross-industry network and robust resources, we are committed to providing diverse lodging environments and premium dining services.

Our Heritage & Evolution:

  • •Corporate Lineage: As part of Cathay Real Estate under the Lin Yuan Group, we benefit from integrated real estate development synergies as the group evolves into a comprehensive master developer.
  • •download We officially entered the hospitality sector in March 2012 with the establishment of "Cathay Hospitality Management Co., Ltd.," injecting new vitality into Taiwan’s tourism and hotel industry.
  • •Organizational Integration: In 2019, to accommodate business expansion and diversification, our entities were officially consolidated under the "Cathay Hospitality Management" brand.
  • •Culinary Expansion: In 2023, "Cathay Dining Management Co., Ltd." was established to launch off-site catering businesses, further deepening our presence in the domestic dining market.
  • •Core Strength: Supported by the vast cross-industry network of the Cathay Group, we serve as the most reliable partner and backbone for owners seeking professional management.

Which hotel brands and locations are under the Cathay Hospitality Management portfolio?

Our portfolio features three distinct brands with a total of seven locations across Taiwan, each offering professional hospitality and exquisite culinary experiences.

Which loyalty program applies to each hotel?

Depending on the brand, guests can participate in either the AMAZZING CLUB program or Marriott Bonvoy.

Loyalty Program Overview:

  • •AMAZZING CLUB: Developed by Cathay Hospitality Management to reward our most loyal guests, this program covers all HOTEL COZZI locations across Taiwan. Its reach extends to our signature dining brands: Yi Hui Xuan, Cozzi Market, Blu Bar, Cozzi KITCHÉN, Cozzi THE Roof, and Cozzi Café.
  • •Marriott Bonvoy:MADISON TAIPEI HOTEL, a Tribute Portfolio Hotel and Courtyard by Marriott Taipei Downtown operate under the global Marriott Bonvoy loyalty system.

How do the service styles differ between the brands?

Cathay Hospitality Management offers a diverse range of travel experiences tailored to different guest needs:
  • •HOTEL COZZI: Focuses on a relaxed, "Unwind" philosophy, delivering thoughtful and intuitive comfort at every turn.
  • •Madison Taipei, a Tribute Portfolio Hotel: Emphasizes sophisticated elegance and personalized Ambassador Service, catering to the discerning traveler.
  • •Courtyard by Marriott Taipei Downtown: Showcases the efficiency and vitality of a world-class international brand, perfect for the modern business or leisure guest.

About HOTEL COZZI

HOTEL COZZI is a brand under Cathay Hospitality Management. There are currently five HOTEL COZZI properties across Taiwan.

HOTEL COZZI: “Thoughtful Care, Seamless Comfort.”Rooted in the spirit of "Thoughtful Care, Seamless Comfort." HOTEL COZZI creates bright, minimalist spaces intertwined with natural light. We provide thoughtful, non-intrusive service, making it a sanctuary for families and urban travelers seeking a refined escape.See more on HOTEL COZZI Brand Experience

  • •Hotel COZZI Taipei Minsheng, since 2013 opening, has featured a minimalist and refined spatial design paired with a warm and welcoming atmosphere, providing business travelers with a comfortable, home-like sense of belonging.
  • •Hotel COZZI Zhongxiao Taipei, since its opening in 2013, is located near Shandao Temple MRT Station, offering excellent transportation convenience and serving as a preferred base for both domestic and international travelers exploring Taipei.
  • •Hotel COZZI Ximen Tainan opened in 2015 and is located in the heart of Tainan’s West Central District. Renowned for its rich family-friendly interactive facilities, it is one of the most representative family-friendly hotels in Taiwan.
  • •HOTEL COZZI Zhongshan Kaohsiung opened in 2015 and is located in the heart of the Sanduo Shopping District. With its high-altitude views and direct MRT access, it provides a refined experience for both business and leisure travelers.
  • •COZZI Blu, the flagship property, officially opened in August 2020. It is Taiwan’s first flagship hotel designed with an ocean-inspired theme, integrated with the adjacent Xpark Aquarium to create a new immersive travel destination.

About Madison Taipei, a Tribute Portfolio Hotel

Opened in 2014, Madison Taipei, a Tribute Portfolio Hotel is the boutique jewel of Cathay Hospitality Management.

Nestled along the lush, tree-lined Dunhua South Road, the hotel features 124 elegantly spacious guestrooms and suites. Renowned for its understated luxury and timeless grace, the hotel is led by the Madison Golden Emblem Service Team, dedicated to providing meticulous, personalized care. See more onBrand Experience

About Courtyard by Marriott Taipei Downtown

A strategic collaboration between Cathay Hospitality Management and Marriott International, this hotel stands as the first flagship Courtyard by Marriott in Taiwan.

Reflecting our commitment to environmental stewardship and sustainability, it is the first hotel in Taiwan to receive both the U.S. LEED Gold and Taiwan EEWH Diamond green building certifications.

A Diverse Culinary Journey

Cathay Hospitality Management offers a vibrant culinary portfolio, ranging from the artisan brews of Cozzi Café and the refined Sichuan-Yangzhou flavors of Yi Hui Xuan to the breathtaking heights of Cozzi THE Roof and the international spreads of MJ Kitchen. Whether you seek a casual urban bite or a sophisticated gala feast, we deliver an all-encompassing gastronomic experience.Our Dining Brands:
  • •Cozzi Café：An urban oasis for specialty coffee, offering a curated selection of light bites, artisanal desserts, and premium brews. It currently operates multiple standalone locations across Taipei’s prime districts.
  • •Cozzi KITCHÉN ( HOTEL COZZI Ximen Tainan )：A family-friendly destination featuring everything from Italian classics and Japanese lunches to Instagrammable Danish sandwiches and comforting afternoon teas.
  • •Cozzi THE Roof ( HOTEL COZZI Zhongshan Kaohsiung )：Perched on the 30th floor with stunning panoramic harbor views. It is proud to hold dual certifications as an Eco-Friendly Restaurant and Muslim Friendly Accommodation/Restaurant (MFA/MFR).
  • •Cozzi Market ( COZZI Blu )：Inspired by a vibrant seaside pier market, this venue serves fresh seafood alongside a bountiful selection of Chinese and Western buffet delicacies daily.
  • •Yi Hui Xuan ( COZZI Blu )：A premier choice for business and social gatherings, presenting exquisite Sichuan-Yangzhou cuisine within a sophisticated "New Oriental" setting.
  • •Blu bar ( COZZI Blu )：Designed with a captivating nautical theme reminiscent of a ship’s cabin, Blu Bar invites guests to enjoy craft cocktails and gourmet snacks in a lively, immersive atmosphere.
  • •GUSTOSO Italian Restaurant ( Madison Taipei, a Tribute Portfolio Hotel )：Specializing in elegant Southern Italian cuisine, GUSTOSO emphasizes the purity of seasonal ingredients and a refined fine-dining experience.
  • •URBAN331 Whiskey Bar ( Madison Taipei, a Tribute Portfolio Hotel )：A sophisticated retreat offering classic cocktails, a curated whiskey collection, and exquisite afternoon tea—the ultimate venue for business discussions and elegant leisure.
  • •MJ Kitchen ( Courtyard by Marriott Taipei Downtown )：An upscale international buffet featuring an extensive range of global flavors prepared in an energetic open-kitchen environment.
Consultancy

II. Management & Advisory Services

How does Cathay Hospitality Management Consultancy assist owners in optimizing investment returns and reducing development risks during the pre-opening stage?

We employ a rigorous six-step methodology, providing end-to-end consultancy from SWOT market analysis and ROI evaluation to precise product positioning. Our expertise extends beyond financial budgeting to include hardware infrastructure planning and regulatory compliance, ensuring a seamless transition from land development to official licensing.

Our Pre-Opening services focus on three core pillars:

  • •Strategic Decision-Making: We integrate competitive brand benchmarking with consumer insights to tailor a robust Go-to-Market strategy.
  • •Technical Advisory: We provide expert guidance on building codes, MEP (Mechanical, Electrical, and Plumbing) systems, and spatial design to optimize hardware costs.
  • •Administration & Human Resources: We facilitate the hotel licensing process and conduct comprehensive labor market analysis to build a solid operational foundation.

How does Cathay Hospitality Management ensure a hotel rapidly establishes its market presence and implements standardized operations?

During the critical soft opening transition, Cathay Hospitality Management Consultancy focuses on four structural pillars: Operations, Human Resources, Marketing & PR, and Financial Analysis. By implementing rigorous Standard Operating Procedures (SOPs) and loyalty program execution (leveraging our AMAZZING CLUB expertise), we help hotels minimize the learning curve and stabilize financial management.

Key areas of our Soft Opening support:

  • •Operational Systems: Establishing comprehensive operational manuals, employee handbooks, and corporate policies, alongside the procurement of core OS&E (Operating Supplies and Equipment).
  • •Talent Development: Designing organizational structures and delivering professional service skills training and internal workshops.
  • •Market Penetration:Formulating marketing budgets, driving cross-industry alliances, and finalizing brand identity and collateral design.
  • •Financial Control:Developing management systems and standardized documentation to ensure precise investment cost projections.

For established hotels, how does Cathay Hospitality Management Consultancy drive continuous growth and profitability?

Through advanced sales performance analytics, digital marketing, and "Mystery Shopper" evaluations, we assist owners in optimizing financial budgeting, cost control, and functional training. We ensure that fire safety, service quality, and facility management consistently meet international standards.Our Growth Management strategies include:
  • •Operational Optimization: Regular annual budgeting, financial reporting, and internal audits to strengthen corporate governance.
  • •Digital Transformation: Developing and upgrading reservation systems and IT infrastructure, while implementing brand extension plans and crisis management protocols.
  • •Talent Retention: Refining recruitment, development, and retention frameworks to continuously elevate team performance.
  • •Quality Assurance: Enforcing strict food hygiene, fire safety inspections, and asset management to safeguard long-term brand value.
ESG

III. Our Sustainability Journey

How is Cathay Hospitality Management advancing sustainability?

At Cathay Hospitality Management, we are dedicated to pioneering Green Tourism, providing eco-conscious travelers with safe, high-quality, and environmentally friendly accommodations.

To formalize our Corporate Social Responsibility (CSR), we established the Corporate Sustainability (CS) Committee on August 30, 2023. Led by our Chairman as the Sustainability Convener and our CEO as the Chairperson of the Decision-Making Committee, this body oversees five dedicated task forces: Environmental Protection, Employee Care, Social Impact, Corporate Governance, and Customer Relations. Together, they ensure our sustainability policies are integrated into every facet of our operations.

What are Cathay Hospitality Management’s key achievements in reducing plastic waste?

Cathay Hospitality Management is dedicated to minimizing our environmental footprint by integrating the principles of a circular economy into our daily operations. We believe that hospitality excellence should go hand-in-hand with environmental stewardship, leading us to implement comprehensive plastic reduction strategies across all our properties.
  • •Eliminating Single-Use Plastics: In our commitment to zero waste, we have phased out all single-use amenities and toiletries from our guest rooms.
  • •Transitioning to Bulk Dispensers: To significantly reduce plastic packaging, we have replaced individual toiletry bottles with high-quality, wall-mounted bulk dispensers for all bath products.
  • •Customized Sustainable Water Solutions: We address plastic waste at its source by providing tailored drinking water solutions:
  • - HOTEL COZZI: Offers state-of-the-art filtered water stations for convenient guest access.
  • - Madison Taipei, a Tribute Porfolio: Provides premium glass-bottled water, ensuring a luxury experience that respects the planet.

How does Cathay Hospitality Management create eco-friendly stays through energy management?

Cathay Hospitality Management leverages Smart Energy Management to build a more sustainable future:
  • •Energy & Water Efficiency: We have transitioned to LED lighting, installed dual-pane windows for insulation, and utilize key-card-controlled power systems. All guest rooms are equipped with certified water-saving toilets and smart shower systems.
  • •Green Building Leadership: Courtyard by Marriott Taipei Downtown is Taiwan’s first hotel to hold the prestigious dual certification of US LEED Gold and Taiwan EEWH Diamond.
  • •Sustainability Certifications: HOTEL COZZI and MADISON TAIPEI HOTEL, The Tribute Portfolio are officially certified as "Eco-Friendly Hotels" and recognized by the "Green Table" initiative.
  • •Low-Carbon Mobility: We encourage sustainable travel by offering Electric Vehicle (EV) charging stations at Courtyard by Marriott Taipei Downtown and promoting the use of nearby YouBike stations and public transit.
  • •Digital Transformation: We are moving toward a paperless guest experience through digitized forms, IPTV systems, and online guest satisfaction surveys.

What are Cathay Hospitality Management’s achievements in social inclusion and employee care?

At Cathay Hospitality Management, our people are our greatest asset. We are committed to fostering a respectful and inclusive workplace by implementing a transparent promotion system and comprehensive training programs that embody the spirit of Diversity, Equity, and Inclusion (DEI).
  • •Industry Leadership in HR: In 2025, Cathay Hospitality Management was honored by HR Asia with both the "Best Companies to Work for in Asia" and the "Diversity, Equity & Inclusion" awards, making us the only hospitality group in Taiwan to receive this dual recognition.
  • •LGBTQ+ Workplace Equality: Courtyard by Marriott Taipei Downtown stands as the first hotel in Taiwan to receive the "Taiwan LGBTQ+ Friendly Workplace" certification, reflecting our commitment to a welcoming environment for all.

How does Cathay Hospitality Management ensure food safety and service excellence?

Integrity and transparency are the cornerstones of our operations. By establishing the Corporate Sustainability (CS) Committee in 2023, we have deeply integrated sustainable governance into our core business strategies to safeguard our guests and stakeholders.
  • •Resilient Supply Chain: We maintain a rigorous supplier audit system and high food safety standards to ensure quality at every level of our supply chain.
  • •Holistic Risk Management: We have implemented comprehensive control mechanisms covering financial integrity, information security, and occupational health and safety, ensuring that ethical management is reflected in our daily operations.

How does Cathay Hospitality Management support local communities and environmental stewardship?

Cathay Hospitality Management is deeply rooted in the communities we serve. Our philosophy of "Co-existence, Co-prosperity, and Common Good" guides our efforts to reduce our environmental impact while actively giving back to society through meaningful partnerships.
  • •Sustainable Sourcing: We prioritize local ingredients to support regional agriculture and significantly reduce carbon emissions from transportation.
  • •Social Impact Partnerships: In collaboration with the Cathay Charity Foundation, we invest in rural education, charitable donations, and employee volunteerism.
  • •Inclusive Hospitality: We continuously develop specialized initiatives for families, seniors, and the LGBTQ+ community (Rainbow projects), striving to provide a diverse and inclusive lodging experience for every traveler.

※ The above information is subject to change. Please refer to on-site announcements or the latest updates on our official website.